Emergency contacts

Major emergencies

A major emergency includes serious accidents or incidents, on school premises or during an off-site activity, or major damage to a school building.  To report this, call:

During office hours

01273 481 316

Out of hours

0300 123 3314 - 5pm to 8.30am (after 4.30pm on Fridays) and weekends and bank holidays 

Alternative contact

If you cannot reach the numbers above, call the Emergency Planning Duty Officer on 07549 223585 . 

Minor emergencies

Schools with an East Sussex County Council Property contract (BM01) can call ESCC Property Services in a major emergency on 01273 482000 in hours and 01253 501393 out of hours. This is for major emergencies only. For smaller incidents affecting buildings (e.g. a burst pipe that has flooded a room), contact your usual / local contractors. Whether using ESCC Property or local contractors please see ESCC Insurance advice Insurance | Czone

East Sussex County Council teams
Name Number
Children’s Services Department 01273 481 316
Children’s Services Department (out of hours) 0300 123 3314
Property Helpdesk 01273 482 000
Emergency Planning Team Duty Officer (if you can't reach Children's Services).  07549 223585
Health and Safety Team 01273 336 306
Schools ICT 01273 482 519
Home to School Transport 01273 335 067
Home to School Transport (out of hours – Craig Lamberton) 07711 164 203
Other organisations
Name Number
South East Coast Ambulance enquiries 0300 1230 999
East Sussex Fire and Rescue enquiries 0303 999 1000
UK Power Networks - power cuts 0800 678 3105 or 105
Southern Water Tech Dept (Emergency response)  0330 303 0368
Environment Agency Floodline 0845 988 1188
South East Water (Non-Household) 0333 000 0018
Southern Gas Networks (Emergency Line) 0800 111 999

Download and print a copy of this information:

Key contacts in an emergency [28.6 KB] [docx]


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