1. Czone
  2. Accessibility statement

Accessibility statement


This accessibility statement applies to czone.eastsussex.gov.uk.

This website is run by East Sussex County Council. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Most of our website should be accessible. It should work well when used with access devices, such as screen readers, braille readers, smart phones and other devices.

We know some content on this website is not fully accessible:

  • Some  older documents, such as PDFs, are not fully accessible to screen reader software
  • Some third-party content is not accessible

A detailed list of known accessibility issues and how we plan to address them is available further down this statement. We regularly review the site and add further issues to this statement as they are identified.

Feedback and contact information

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

East Sussex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some documents in PDF (Portable Document Format) and Word format may not be accessible. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We’ve trained all our web authors in how to produce accessible PDF and Word documents, including how to use automated accessibility checkers. We conduct regular audits and manual checks of accessibility issues with documents and work with web authors to improve the accessibility of documents, especially popular ones. All new documents should be accessible.

Preparation of this accessibility statement

This statement was prepared on 5 October 2023. 

This website was last tested on 5 October 2023.

How we test this website

We use an automated accessibility audit tool, Silktide to check the accessibility of our website. We routinely carry out manual checks on a proportion of our pages to identify issues that can't be detected automatically.