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Emergency school closures

If you need to close your school due to an unplanned incident, such as bad weather or burst water mains, you can now report this via the Czone school closures system.

Please make sure that only one member of staff reports a closure on the system. This avoids mutliple closures for a single school which can confuse parents.

You do not need to be at school to report a closure, Czone can be accessed using any internet connection.

To report a closure you will need to:

  • make sure you are signed in to Czone and then follow the link above
  • enter your school details on to the system and once the form is completed select the ‘Save’ button.

Please note: the ‘Notes’ box lets you to add additional information about the closure. Please consider if it necessary to write any notes at all, particularly if it is obvious from the reason code you choose (reason codes are explained in the guidance document below).

The information you enter in the ‘Notes’ box will be displayed on the County Council website and email alerts.

The emergency closure system will then automatically:

  • display onscreen confirmation that your school closure has been processed
  • add details of the closure to the county council website
  • send an email to local radio stations (BBC Radio Sussex, Arrow FM, Bright 1064, Sovereign Radio, Seahaven Radio, Heart FM, Uckfield FM)
  • send an email to the relevant County Council teams
  • send an email to anyone who has subscribed to receive closure emails about your school.

Emergency school closures user guide

More detailed guidance about reporting a closure, along with information about multi-day closures and multi-school closures can be found in the document below:

Emergency school closures - schools user guide (Adobe PDF, 132KB)

Further advice

If you have any problems using the emergency school closure system, please report your closure by calling the Family Information Service – Phone: 0345 6080192.

If you are closing your school in an emergency please note the following phone numbers which may be of use to you:

  • Health and Safety Team – Phone: 01273 481938
  • Schools Maintenance Help Desk – Phone: 01273 482000
  • Passenger Transport Services:
    Office phone: 01273 335067 (8am to 5pm)
    Out of hours mobile: 07919 298463 (before 8am and after 5pm)

Related contacts

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This is a printed version of a page from czone, a website to provide support to schools and children's services in East Sussex. The site is managed by East Sussex County Council. Visit czone.eastsussex.gov.uk to find more information about what this site offers.

Schools Application Support Team
Email: sas@eastsussex.gov.uk
Phone: 01273 482519 (option 1)

Czone Team
Email: czone@eastsussex.gov.uk
Phone: 01273 481373