DfE Guidance and Information

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DfE Guidance on temporary changes: attendance recording for educational settings whilst closed due to the coronavirus 

We have put together key information and resources for schools to help maintain provision during the COVID-19 situation.

Guidance Documents

The 'All Schools guidance' link below leads to all of the DfE published guidance for schools and other educational settings provide advice for staff, parents and carers, pupils and students about coronavirus (COVID-19). It includes information about:

  • educational provision for vulnerable children and children of key workers
  • the closure of educational settings
  • free school meals arrangements
  • the cancellation of GCSEs, AS and A levels
  • travel guidance for educational settings
  • social distancing in education and childcare settings
  • financial support for schools
  • online education resources

Information for Parents and carers

Mental Health and Emotional Wellbeing (MHEW)

About COVID-19

Working from home / IT

Press release

Early Years and Childcare Providers

Other guidance for schools

DfE Helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children's social care. Staff, parents and young people can contact this helpline as follows:

Phone 0800 046 8687

Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)

Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible, we have now extended our opening hours to cover weekends and are increasing the number of call handlers available to answer your calls.

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the hotline.

Contact