Schools crisis management


Model Crisis Management Plan 201

I draw your attention to two changes in the model plan useful numbers section, to health and safety and the Emergency Planning Unit:


Phone Number

ESCC Children’s Services Department


01273 481316

Out of Hours

01273 819179                                                                                   

ESCC Business Services Department Property Help Desk

01273  482000

ESCC Emergency Planning Team Duty Officer (if CSD cannot be contacted), via East Sussex Fire and Rescue Service switchboard. Ask for East Sussex Resilience and Emergencies Partnership.



020 316 22363

ESCC Health and Safety Team

01273 336306

South East Coast Ambulance, General Enquiries

0300 1230 999

East Sussex Fire and Rescue Service, Enquiries

01444 411828

EDF Power Care

0800 7838866                                                                                       


0800 111 999

Southern Water – Tech Dept (Emergency response)  

0845 2780845                                                                                        

Environment Agency Floodline

0845 981188                                                                                        

Crisis management in schools relates to the management of onsite or offsite incidents by way of a pre-determined plan. The plan will detail options for responding to scenarios and the roles and responsibilities of staff and governors.

The model plan is a guide text that should be adapted to the needs of the setting, determined through a risk assessment of local hazards.

Further links support responses to such things as bomb threats and active shooter scenarios.

Model Crisis Management Plan

Bomb Threats - process and checklist

Run-Hide-Tell - a short film on actions to take for an active shooter

Run-Hide-Tell - a short film for Secondary School Children

National School Security Guidance

ACT - Terrorism Guidance

Emergency County Hall Contacts

Emergency Schools Closure App

Heatwave Plan: A guide for teachers and professionals

Training and Purchase Information

Crisis Management support is available to academies, free schools and the independent sector via the Services 2 Schools Webshop, order number OAEV-01.

Bespoke training is recommended at last every three years and when there is a change in school leadership.

Links to current advice and guidance are updated regularly and should be the first port of call, if you have a query.